Who we are
GucciShoes Store (“we”, “us”, “our”) operates the website guccishoes-store.org, offering curated Gucci footwear and related products. This Privacy Policy explains how we handle your personal information when you use our site, place an order, contact support, or interact with our ads and emails.
Controller: GucciShoes Store, 8350 Melrose Ave, Los Angeles, CA 90069, USA. Email: [email protected].
Scope: This Policy applies to visitors and customers in the United States and internationally, including the EU/EEA and UK, and covers our site, emails, and online ads that link to it.
Data we collect
We collect information directly from you, automatically from your device, and from partners. Categories include:
- Identifiers and contact details: name, email, phone number, shipping/billing address.
- Order and account data: items viewed/added, order history, preferences, communications.
- Payment information: payment method and status (payments are processed by secure providers; we do not store full card numbers).
- Device and usage data: IP address, device type, browser, OS, app/page interactions, referring URLs, approximate location (city/region), language, time zone.
- Marketing and cookie data: cookie IDs, advertising IDs, engagement with ads/emails, opt-in/out choices.
- Fraud prevention data: risk scores, chargeback details, and signals to protect against misuse.
Optional: If you contact support or submit a rights request, we collect the information you provide and may request additional details to verify your identity.
How we use data
- Provide the site, process and deliver orders, and handle returns/support.
- Personalize your experience, remember preferences, and recommend products.
- Send service messages (order updates) and, if you consent or as permitted by law, marketing communications.
- Measure performance of our site and campaigns, and improve content and features.
- Detect, prevent, and respond to fraud, abuse, and security incidents.
- Comply with legal obligations and enforce our terms.
Legal bases (EU/UK): contract performance, consent (e.g., marketing/non-essential cookies), legitimate interests (e.g., site security and improvements, limited direct marketing), and legal obligations.
Data retention
- Orders and tax records: up to 7 years (or longer if required by law).
- Account, support, and communications: as long as your account is active and for up to 3 years after last interaction.
- Cookie/advertising identifiers: typically 13 months or less, per partner default settings.
We will also retain information as needed to resolve disputes, prevent fraud, and enforce agreements.
Security
We use administrative, technical, and physical safeguards appropriate to the nature of the data, including TLS encryption in transit, restricted access, and monitoring. No method of transmission or storage is 100% secure.
Your privacy choices and rights
Your rights depend on your location and include:
- Access, correction, deletion, and portability of your personal information.
- Opt out of targeted advertising, sale/sharing, and certain profiling.
- Object to or restrict processing and withdraw consent (where applicable).
- Appeal: If we deny your request, you may appeal our decision within your jurisdiction.
Submit a request using the form below or contact us at [email protected]. We may need to verify your identity and, for authorized agents, proof of authorization. We respond within the timelines required by law (e.g., 45 days in CA).
International data transfers
We are based in the United States. If you are outside the US, your information may be transferred to and processed in countries that may not provide the same level of protection as your home jurisdiction. Where required, we use appropriate safeguards such as Standard Contractual Clauses.
Do Not Sell or Share My Personal Information & Targeted Advertising
We may engage in activities considered a “sale” or “sharing” under some laws when we use advertising cookies and similar technologies. You can opt out by using Cookie Preferences below. This choice is browser-specific. If you clear cookies, please set your preference again.
Children’s privacy
Our site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us to request deletion.
Changes to this Policy
We may update this Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated version with a new “Last updated” date.
Contact us
Email: [email protected]
Address: 8350 Melrose Ave, Los Angeles, CA 90069, USA
Hours: Mon–Fri 09:00–18:00 PT
Region-specific disclosures
California residents (CPRA)
Categories collected: identifiers, commercial information, internet or similar activity, geolocation (approximate), inferences, and customer service records. Sources: you, your devices, our partners. Purposes: as described above. Disclosures: service providers, analytics/advertising partners, and as required by law. Retention: as stated above.
Rights include: know/access, delete, correct, portability, opt out of sale/sharing and targeted advertising, limit use of sensitive information (we do not use sensitive information for inferring characteristics), and non-discrimination.
EU/UK residents (GDPR/UK GDPR)
Legal bases: contract, consent, legitimate interests, and legal obligations. You may lodge a complaint with your local supervisory authority in addition to contacting us.